USER AGREEMENT AND PUBLIC OFFER

This document governs the use of the INMII digital platform and the conclusion of a contract for paid digital functions with INMII LLP (ТОО «INMII»), BIN 260740025815.

1. Definitions and status of INMII

1.1. INMII is a digital technology platform for working with real estate, including uploading and analysing floor plans, automatically generating layout and replanning options, arranging furniture, working with dimensions, preparing item lists, selecting offers from independent Suppliers and other functions available through the interface. The Platform operator and contracting party under this document is INMII LLP (ТОО «INMII»), BIN 260740025815 (hereinafter INMII). Both the Platform and the legal entity are named INMII.

1.2. User means an individual, sole proprietor, legal entity or its representative using INMII for personal or professional purposes. Designers, real estate agents, property flippers, representatives of renovation companies and other professional users are subject to these terms unless separate specific terms are published for them.

1.3. Project means the set of data relating to one property: floor plan, dimensions, markings, utilities, rooms, preferences, images, design files, generated outputs, item list and activity history.

1.4. AI Functions means functions using automated algorithms and/or artificial intelligence systems to analyse, recognise, classify, generate, visualise, match or structure information.

1.5. Supplier means an independent third party offering goods, materials, furniture, equipment and/or related services. Unless expressly stated otherwise, INMII is not the seller of those goods and is not a party to the User–Supplier transaction.

1.6. INMII is not an architectural, design, expert assessment, construction or installation organisation and does not carry out a physical technical inspection of a property unless a separate written agreement expressly provides otherwise.

2. Acceptance, registration and authority

2.1. This document constitutes a public offer in respect of paid digital functions and also sets out the rules for using the Platform.

2.2. Acceptance takes place through an explicit electronic action in the INMII interface. For a paid function, payment after display of its price, purchased functionality and the Project to which the purchase relates provides additional confirmation.

2.3. The User must provide accurate registration details and maintain the security of their account.

2.4. If the User acts on behalf of an organisation or uploads a client’s/third party’s materials, the User confirms that they have the necessary authority and legal grounds.

2.5. INMII may retain evidence of acceptance: account/organisation ID, document and version, date and time, language, confirmation method and necessary technical details.

2.6. The service is intended for persons aged 18 or over.

3. Free mode

3.1. The first complete generation is free once per account. After activating a paid Project, the User may use up to 50 generations in that Project; the free generation does not count towards this limit.

3.2. Free mode is intended to introduce users to INMII and does not automatically include all paid functionality or DESIGNER subscription functions.

3.3. Preparing an item list and specifying requirements for obtaining Supplier offers may be provided free of charge.

3.4. To prevent spam, automated load, fraud and abuse, INMII may apply reasonable technical limits to free functions.

4. Paid Project

4.1. Following payment, the User receives extended functionality for one particular Project.

4.2. Paid access to a Project includes up to 50 generations. One generation is one User-initiated cycle successfully completed by the system that produces and displays a new floor-planning/replanning and/or furniture-placement result. Preliminary analysis, saving, viewing, procurement and export do not themselves consume this limit unless a separate function and its terms are expressly disclosed before use. A confirmed technical failure that provides no result does not consume the allowance, or the allowance is restored.

4.3. Active paid access lasts 12 months from confirmation of successful payment and technical activation. If INMII is responsible for a later activation, the period begins on actual activation, which is recorded in the account.

4.4. For an object of up to and including 50 m², the reference price is the equivalent of USD 20. For an object exceeding 50 m², USD 0.40 is added to the USD 20 for each m² of the User-confirmed total area above 50 m², pro rata for part of a m² (for example, 80 m² — USD 32). The official USD/KZT exchange rate of the National Bank of Kazakhstan effective on the payment date applies; for a weekend/public holiday, the rate published by the National Bank as effective on that date applies. The final KZT amount and rounding method are displayed before payment.

4.5. All settlements are in KZT. Reference USD figures do not create a foreign-currency payment obligation. The legally relevant price is the KZT amount shown at checkout; any price change requires the User to confirm again.

4.6. Payment is for access to the digital functionality and outputs in the scope displayed before payment, not a guarantee of any particular aesthetic, architectural, construction, commercial or other outcome.

4.7. Payment is for access to the Project for the term in clause 4.3 (clause 4.6); 50 generations is the upper limit of use during that term. Once the limit is used up or the term has ended, access to the same Project may be paid for again at the price on the payment date (clause 4.4); the new access lasts 12 months and includes up to 50 generations. While paid access is active and the limit is not used up, a repeat payment is not accepted. An unused limit does not transfer to another Project and ends when the access term ends; the User’s statutory rights, including applicable refund rights, are preserved.

4.8. The User confirms the area before payment. Incorrect area must be corrected before checkout; after payment an area correction does not retrospectively change the agreed amount without the parties’ separate confirmation.

5. DESIGNER subscription

5.1. The DESIGNER subscription is intended for designers and other professional users and is taken out for 1, 6 or 12 months. The subscription price and term are displayed before payment.

5.2. The subscription includes work with up to 100 Projects and other functions indicated in the interface. CAD export and uploading a complete design project as a PDF for automated extraction of an item list are in development, marked «скоро» (coming soon) in the interface, and join the subscription once launched; until then they are not part of the paid scope.

5.3. The subscription does not include generations: a paid Project under Section 4 is paid for separately.

5.4. CAD export is an automatically generated digital output and does not by itself constitute working, design or as-built documentation. The file may require checking and further editing in third-party software.

5.5. If the subscription is cancelled early, payment for the current paid period is not refunded and access to the subscription functions continues until the end of that period, unless mandatory provisions of the legislation of the Republic of Kazakhstan provide otherwise. Automatic renewal is enabled only with the User’s separate explicit consent.

5.6. After the subscription ends, Projects remain available; only the subscription functions stop.

6. AI, layouts, replanning and dimensions

6.1. INMII outputs are generated on the basis of user files, automated recognition, scale, dimensions, markings, indicated utilities, room types, text preferences, internal rules and the technical capabilities of the algorithms.

6.2. The quality, accuracy, completeness and practical usability of an output directly depend on the quality, accuracy, completeness and currency of the User’s source data.

6.3. Incorrect, approximate, incomplete, outdated or wrongly marked data can produce incorrect, incomplete, distorted or unusable outputs.

6.4. Successful generation does not mean that INMII has verified the actual condition of the property, its structures or engineering systems.

6.5. As a rule, INMII does not take physical measurements or independently verify load-bearing structures, hidden utilities, ventilation, gas, electrical systems, water supply, sewerage or other engineering conditions.

6.6. Any layout, replanning option, furniture arrangement, diagram, visualisation, dimension, CAD file, item list, recommendation or other INMII output is an automatically generated digital and conceptual result.

6.7. Such output is not an architectural design, working design documentation, technical opinion, engineering calculation, measured survey plan, replanning permit or approval, construction specification or guarantee that construction works are permissible.

6.8. INMII does not guarantee correct automatic identification of load-bearing structures, feasibility of wall demolition/relocation, permissibility of relocating wet areas, obtaining approvals or compliance of any option with all mandatory standards without further review.

6.9. Automatically displayed dimensions do not replace professional measurements where accuracy affects construction, manufacturing, installation or purchasing.

6.10. Before practical implementation, the User must verify critical parameters and, where necessary, engage a qualified professional and/or contact the competent authority.

6.11. INMII may place the following warning on exported materials: “Automatically generated digital output. Not design/working documentation. Actual dimensions and technical solutions must be verified before implementation.”

7. Files, rights and User materials

7.1. The User is responsible for the accuracy, completeness and currency of data uploaded or entered.

7.2. The User confirms that they have the necessary rights or lawful grounds to upload plans, photographs, images, drawings, design projects and other materials.

7.3. Ownership of source materials remains with the respective rightsholders. The User grants INMII a limited non-exclusive licence to technically store, copy, transform, transmit to engaged technology processors and use the materials solely to provide requested functions and fulfil lawful obligations.

7.4. INMII does not use the User’s original plans, photographs or design projects for separate training of its own or third-party AI models without the User’s separate, transparent consent.

7.5. The User warrants a legal right to upload and use materials and agrees, to the extent caused by the User’s fault and permitted by law, to assist with substantiated third-party claims and reimburse INMII for documented losses.

7.6. INMII may use properly de-identified, aggregated statistics for analytics, security and product improvement without disclosing source plans, specific confidential Projects or User identity.

8. Item lists

8.1. INMII may automatically recognise and structure items from a complete design project, photograph, image, screenshot, text list or individual item.

8.2. An automatically generated list is preliminary and may contain errors in category, quantity, size, characteristics or other parameters.

8.3. Before sending requirements to Suppliers, the User must review and confirm the list.

8.4. Confirming the list permits it to be used to find offers and does not oblige the User to make a purchase.

9. Suppliers and goods

9.1. INMII may display goods and offers from independent Suppliers matched to Project parameters and confirmed requirements.

9.2. Labels such as “selected”, “matches the parameters”, “offer” and similar wording indicate digital matching results and are not professional guarantees of quality, compatibility or optimality of goods.

9.3. Before buying, the User independently verifies with the Supplier the product code, size, material, colour, texture, contents, stock, price, delivery, warranty and other material characteristics.

9.4. Photographs, 3D models, colours and textures may differ from the actual goods.

9.5. The sale and purchase contract is concluded directly between the User and Supplier. The Supplier is independently responsible for the goods, quality, safety, certificates, warranty, delivery and returns.

10. Sharing contact details

10.1. Sending requirements to a Supplier does not automatically disclose the User’s phone number or other direct contact details.

10.2. Direct contact details are shared with a specific Supplier only following a separate, understandable action by the User identifying the recipient and purpose.

10.3. INMII may retain evidence of this consent: recipient, request, purpose, date/time and version of the consent wording.

10.4. Consent to share details with a particular Supplier does not constitute consent to unrelated marketing communications.

11. Intellectual property

11.1. Rights to INMII software, brand, interface, databases, algorithmic components, rules, routing models, scoring and anti-fraud mechanisms, prompts and other know-how belong to the relevant rightsholders.

11.2. INMII does not claim the User’s exclusive rights in the User’s source materials or the Project as a collection of their materials. The User may use the generated outputs for the Project, including eligible CAD files and procurement lists, for personal and lawful professional purposes, subject to third-party rights and this Offer. This is not a guarantee of exclusive copyright or uniqueness in an AI-generated output.

11.3. The User does not acquire rights to INMII source code, internal algorithms, knowledge bases, weights, rules or other proprietary technology components.

11.4. INMII does not guarantee the absolute uniqueness or independent copyright eligibility of every AI output.

12. Payment and receiving services

12.1. Payments are made in Kazakhstan tenge.

12.2. INMII may use TipTop Pay, banks and other lawfully connected payment instruments to accept payments.

12.3. As a rule, INMII does not store CVV or full bank card details; these are processed by the relevant payment infrastructure.

12.4. INMII may store payment ID, amount, currency, status, date, product, Project and refund information.

12.5. Visa and Mastercard bank cards issued by any bank are accepted. Payment is made in tenge in TipTop Pay’s secure payment window using 3-D Secure (Visa Secure, Mastercard ID Check).

12.6. How to pay by card:

• the User signs in to the INMII account, chooses a service and presses «Оплатить» (Pay); the tenge amount at the National Bank of Kazakhstan rate on the payment date is shown before payment;
• in the TipTop Pay secure payment window that opens, the User enters the card number, its expiry date, the cardholder’s name and the CVV2/CVC2 code from the back of the card;
• the card-issuing bank may ask the User to confirm the payment with 3-D Secure — by an SMS code or in the bank’s app;
• after confirmation the payment window closes and the service is activated automatically; if the bank declines the payment, it does not go through, and the User may try again or contact their bank.

12.7. All paid digital functions of INMII (in this Section, services) are provided online in the User’s account on inmii.io; nothing is physically delivered. Free functions are described in Section 3. Current prices are published on the «Стоимость» (Pricing) page (inmii.io/pricing).

12.8. Services are activated automatically once the payment is confirmed:

• Paid Project (Section 4) — the Project becomes paid: 12 months of access and up to 50 generations under clauses 4.2–4.3; the User starts generations in their Project and the results appear there;
• DESIGNER subscription (Section 5) — the subscription functions remain available for the whole paid term;
• BUSINESS tier for Suppliers — on the terms of the Supplier Agreement-Offer (inmii.io/legal/offer).

12.9. Payment security:

• card details are entered in the TipTop Pay payment window, which complies with the PCI DSS security standard, and are processed by the payment infrastructure (clause 12.3);
• payment data is transmitted over an encrypted connection (TLS);
• 3-D Secure confirms that the payment is made by the cardholder;
• INMII never asks for card details or an SMS code by phone, messenger or email; any such request made in INMII’s name is fraud.

12.10. The User is advised to keep the payment receipt issued by TipTop Pay: it may be needed to obtain a refund or to dispute the transaction with the bank.

13. Technical failures and refunds

13.1. In the event of a duplicate charge, the amount charged in error is refundable after the payment error is confirmed.

13.2. If a confirmed INMII technical defect prevents delivery of a paid function, INMII will retry, restore access or reinstate the generation allowance at no additional charge. If it is technically impossible to deliver the paid function, INMII shall refund the corresponding payment in accordance with the laws of the Republic of Kazakhstan, without restricting any other mandatory consumer rights.

13.3. Incorrect or incomplete User source data do not, by themselves, constitute an INMII technical defect.

13.4. A subjective mismatch between an AI output and aesthetic or creative expectations does not, by itself, mean that the digital function was not provided.

13.5. Nothing in this document restricts consumer rights that may not be restricted by contract under the laws of the Republic of Kazakhstan.

13.6. Refund requests may be submitted to support@inmii.io with the Project ID and, where available, payment ID. Contract withdrawal and consequences of commenced performance are determined under applicable Kazakhstani law. INMII does not impose an unconditional no-refund rule solely because payment was made or a file was uploaded.

13.7. Refunds are returned through the original payment channel where possible and lawful; settlement time also depends on the bank/payment provider.

13.8. Refunds on cancelling the DESIGNER subscription are governed by clause 5.5.

13.9. Refunds on early cancellation of the BUSINESS tier for Suppliers are governed by clause 5.5 of the Supplier Agreement-Offer.

14. Project access and retention periods

14.1. Active access to a paid Project is provided for 12 months.

14.2. Projects, source files and results are kept while the User’s account exists; INMII does not delete them automatically. Deletion takes place at the User’s request (clause 19.2) or in cases provided by law.

14.3. Payment, accounting, contractual, consent, security and other records may be kept longer where necessary by law, to evidence the discharge of obligations, protect rights or resolve disputes.

14.4. After the 12 months, the Project’s results remain available for viewing, but its paid functions stop; keeping the Project does not extend access to paid functions.

15. Personal data and notices

15.1. Personal data processing is governed by the INMII Privacy Policy and separate Consent to the Collection and Processing of Personal Data.

15.2. This offer does not replace separate personal data consent where required.

15.3. Separate confirmations may be used for sharing contact details with a particular Supplier, marketing messages, public use of materials and other distinct purposes.

15.4. Service messages necessary for the account, Project, payment, security, requests and Supplier responses may be sent without separate marketing consent to the extent permitted by law.

16. Prohibited use and availability

16.1. Fraud, fictitious requests, spam, circumvention of payments or limits, promotion code abuse, uploading malicious files, attempts to access others’ data, infringement of third-party rights and other unlawful actions are prohibited.

16.2. INMII may issue a warning, restrict a function, temporarily suspend or terminate access according to the nature of the breach and applicable law.

16.3. INMII develops over time and may change its interface, algorithms, models, technology providers and functions. Such changes must not retroactively deprive the User of already paid-for rights contrary to law or expressly assumed obligations.

16.4. Technical interruptions, updates and dependency on third-party services are possible. INMII takes reasonable steps to restore operation but does not guarantee absolute uninterrupted availability 24/7.

17. Liability

17.1. INMII is responsible for its own digital functionality under this agreement and mandatory law.

17.2. The User decides whether to physically implement a layout, choose goods, perform construction work or enter into a transaction with a Supplier.

17.3. To the maximum extent permitted by law, INMII is not liable for consequences caused by incorrect/incomplete User source data, use of outputs without necessary verification, acts of an independent Supplier or circumstances beyond INMII’s reasonable control.

17.4. Nothing in this document excludes or limits liability that cannot be excluded or limited under mandatory laws of the Republic of Kazakhstan.

18. Claims, applicable law and changes to terms

18.1. Claims and enquiries should be sent to support@inmii.io.

18.2. INMII reviews requests and responds within the time limits prescribed by the laws of the Republic of Kazakhstan.

18.3. The parties seek to resolve disputes through negotiations and written claims correspondence. The laws of the Republic of Kazakhstan apply.

18.4. INMII may update this document as the product and law develop. Material changes affecting money, rights, data or already paid-for access may require notification and/or renewed acceptance.

18.5. INMII retains historical document versions and acceptance evidence to the extent necessary to evidence the legal relationship.

19. Notices, termination, force majeure and languages

19.1. Service notices may be sent via the account and/or verified email; the system records sending, while legally required receipt is determined by applicable law. Material amendments must not retrospectively impair already paid rights.

19.2. The User may stop using the service and request account closure via an available interface or support@inmii.io. Mandatory record retention and rights arising from past payments survive. INMII may suspend access for a material breach subject to applicable law.

19.3. Liability for events of force majeure is governed by the law of Kazakhstan and requires appropriate evidence; accrued monetary obligations and mandatory consumer rights do not end automatically.

19.4. The Russian, Kazakh and English versions must correspond in meaning. If a translation differs, the Russian drafting version is the working reference, except where mandatory Kazakhstani law requires otherwise or protects consumer rights under the applicable language version.

19.5. Consumer disputes are resolved without prejudice to statutory jurisdiction and all remedies available under applicable law. Disputes between professional participants are heard by a competent court in accordance with the laws of the Republic of Kazakhstan.

19.6. In relations with Users acting for business purposes, to the fullest extent permitted by law, INMII’s aggregate liability for ordinary contractual claims is limited to payments actually received by INMII for the disputed Project in the 12 months preceding the relevant event. If no payments were made for that Project, this clause does not establish a zero liability cap and general law applies. The cap does not apply to intentional breach or any other case in which limitation is prohibited by law.

Company details and contacts

INMII LLP (ТОО «INMII»)

BIN: 260740025815

Address (also the mailing address): Republic of Kazakhstan, Astana, Sarayshyq District, 10 Raqymzhan Qoshqarbayev Avenue, Apt. 1801, postal code 010000

Director: Матийко Людмила (Lyudmila Matiyko)

Website: inmii.io

Email: support@inmii.io

Telephone: +7 776 650 0700